Bank of America
Mobile App Redesign (UX focus)
Overview
Goal: Analyzed legacy app for improvements and new functionality opportunities to lead CashPro as best in industry for mobile banking apps.
Personas: Users on the go (CEO’s, decision makers, delivery drivers)
Key Points:
- Was part of a 5 day sprint process identifying requirements and needs to accomplish best in class goals
- Built prototypes to demonstrate improvements and new functionality that were presented to stakeholders and upper management for feedback and approval
- Part of Scrum team to answer questions from development team and QA final code
Journey Map Examples
Wireframe Examples
Prototype Example
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- Open prototype
- Click/tap “Company ID” text (keypad displays)
- Click/tap “User ID” text
- Click/tap “Password” text (keypad hides and Login button is now active)
- Click/tap Login button
- Click/tap “Menu” icon to expose/hide side menu